Support Introverts and Extroverts on Your Hybrid Team

You want your team to be able to succeed in a hybrid work environment, but people will need different types of support depending on whether they identify as an introvert or an extrovert. For example, you’ll need to give introverts time and space. Ensure that their voices and ideas aren’t drowned out, especially in hybrid meetings, where it can be tough to chime in. You might encourage introverts to contribute by saying, “Does anyone who hasn’t spoken want to add to the conversation?” or “Let’s take two minutes to let folks add any thoughts or reactions to the chat.”

Extroverts need a different kind of support. For example, you want to be sure they’re getting the face time they need. They might feel disconnected when they don’t see their teammates in person on a regular basis. Set up a regular face-to-face or video meeting so that they can talk things through with you directly — and consider scheduling a few hybrid social functions. Finally, make clear that the team has a range of communication styles and that you want everyone to be able to engage and contribute in a way that’s authentic to them.

This tip is adapted from Managing Introverts and Extroverts in the Hybrid Workplace,” by Erica Dhawan

Harvard Business Review

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